{"id":1832,"date":"2023-11-08T22:45:24","date_gmt":"2023-11-08T22:45:24","guid":{"rendered":"https:\/\/www.wyyerd.com\/?page_id=1832"},"modified":"2024-01-10T16:47:12","modified_gmt":"2024-01-10T16:47:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.wyyerd.com\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-columns hero-banner-module has-secondary-color-background-color has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading is-style-default has-white-color has-secondary-color-background-color has-text-color has-background\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Frequently Asked Questions<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<style>\n.large-style-cta-button {\n    align-items: center;\n    background-color: var(--color-orange);\n    border: 1px solid var(--color-orange);\n    border-radius: 10px;\n    color: var(--color-white);\n    display: flex;\n    flex-direction: row;\n    font-size: 18px;\n    font-weight: 700;\n    justify-content: center;\n    letter-spacing: .15em;\n    min-width: 350px;\n    text-transform: uppercase;\n    transition: inherit;\n    transition: all .2s ease,visibility 0s;\n    width: 100%;\n    align-items: center;\n    background-color: var(--color-orange);\n    border: 1px solid var(--color-orange);\n    border-radius: 10px;\n    color: #fff;\n    display: flex;\n    flex-direction: column;\n    font-family: var(--font-heading);\n    font-size: 18px;\n    height: 50px;\n    justify-content: center;\n    margin: 12px auto;\n    max-width: 300px;\n    min-width: 200px;\n    min-width: 350px;\n    text-align: center;\n    text-decoration: none;\n    text-transform: uppercase;\n    width: 100%;\n    height: 60px;\n}\n\n.large-style-cta-button:hover {\n    letter-spacing: .25em;\n    color: #fff;\n}\n\n<\/style>\n\n<div class=\"button-wrapper\">\n  <a href=\"https:\/\/shop.wyyerd.com\/?_gl=1*1xtyy6f*_ga*MTA4ODU0OTgwNC4xNzA0NzU2NjM4*_ga_F1VHT2ZVHR*MTcwNDkxOTEyMy4zLjEuMTcwNDkxOTM5MS42MC4wLjA.#\/order\/1\" class=\"button large-style-cta-button\" tabindex=\"auto\" aria-label=\"Check Availability: External Site\">Check Availability<\/a>\n<\/div>\n<!-- a section with a form a single input for entering your address, and a button that says \"check availability\"  -->\n<!-- <form id=\"form-address_v1\" name=\"form-address_v1\" class=\"atlas-form center stack-\">\n  <div class=\"typeahead__container\">\n    <div class=\"typeahead__field\">\n      <div class=\"typeahead__query\">\n        <input class=\"js-typeahead-address_v1\" name=\"address_v1[query]\" placeholder=\"Enter your Address\" autocomplete=\"off\"\/>\n      <\/div>\n    <\/div>\n    <div class=\"typeahead__button\">\n      <button type=\"submit\">Check Availability<\/button>\n    <\/div>\n  <\/div>\n<\/form> -->\n\n\n\n\n<!-- <form class=\"atlas-address-form d-flex justify-content-center\" action=\"\">\n    <input type=\"text\" placeholder=\"Enter your address\" required>\n    <button class=\"submit button btn button-primary\" type=\"submit\">Check Availability<\/button>\n<\/form> -->\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-style-default sticky-cta white-links has-white-color has-secondary-color-background-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"#product-technology-basics\">Product and <br>Technology Basics<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"#installation-home-business-experience\">Installation and Home\/Business Experience<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"#is-wyyerd-coming-to-my-area\">Is Wyyerd Coming <\/a><br><a href=\"#is-wyyerd-coming-to-my-area\">to my Area?<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"#billing-payments\">Billing and Payments<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"#troubleshooting\">Troubleshooting<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" id=\"product-technology-basics\">\n<section class=\"accordions\">\n    <div class=\"container\">\n        <!-- .row but center the children -->\n        <div class=\"row justify-content-center\">\n            <div class=\"col-md-12\">\n                <h2 class=\"accordion-title\">Product and Technology Basics<\/h2>\n                                        <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What is Fiber?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>Fiber technology, also known as fiber optics, is a technology used to transmit information as pulses of light through strands of fiber made of glass or plastic over long distances. Fiber technology is the most advanced and innovative technology available for Internet networks. Fiber has a number of specific advantages over traditional copper and cable networks, including symmetrical speeds, low latency, high throughput, high reliability, future-proof technology, and sustainability.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What is a GIG?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">GIG stands for &#8220;GIG per second.&#8221; GIG (or GIG) is commonly used to measure data transfer speeds between hardware devices. 1 GIG (GIG) is equal to 1,000 Megabits per second (Mbps) or 1,000,000,000 bits per second. <\/span><\/p>\n<div id=\"viewer-20jll\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">\u00a0<\/span><span class=\"d0767\">Wyyerd\u2019s fiber-to-the-premise network offers Internet connection speeds as fast as 5 GIG (5000 Mbps). Wyyerd\u2019s 5 GIG Internet tier provides 5000 Mbps symmetrical speeds (i.e., same speed up &amp; down) to the premise. Realized speeds to a single device (e.g., laptop, phone, tablet, smart home device) will depend on multiple factors including the connection type (wired vs. wireless), prevailing Wi-Fi technology standards (for those devices connecting wirelessly), device capabilities, and the number of devices simultaneously connected to your network.<\/span><\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What are the benefits of a GIG Internet connection?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd\u2019s fiber-optic Internet services of a GIG or more provide the ultimate in Internet capacity and speed. This means everything you do on the Internet can happen faster \u2013 you spend less time waiting to upload or download and more time enjoying your Internet content. <\/span><\/p>\n<p id=\"viewer-ar1u\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The GIG connection also provides plenty of bandwidth for multiple users, regardless if your household is streaming content, working from home, or gaming, Wyyerd\u2019s GIG Internet has you covered.<\/span><\/p>\n<p id=\"viewer-5u1e\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">For many years, data transfer speeds were only measured in Mbps and Kbps. However, modern hardware interfaces can now transfer data over one gigabit per second, which makes GIG a necessary unit of measurement.<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What is Mbps?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>Mbps stands for Megabits per second, and is the measurement for network bandwidth and throughput. Each Mbps represents the capacity to transfer 1 million bits each second, or roughly one small photo per second.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What does \u201cdownload\u201d, \u201cupload\u201d, and \u201csymmetrical\u201d mean?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">\u201cDownloading\u201d is the data you receive on your device. <\/span><\/p>\n<p id=\"viewer-7r56\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">\u201cUploading\u201d is the data you send from your device. <\/span><\/p>\n<p id=\"viewer-bpgb0\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">\u201cSymmetrical\u201d means the download and upload speeds are the same or very close to the same. Fiber-to-the-premise networks have symmetrical speeds, which means the download and upload speeds are there when you need it. This technology makes fiber-to-the-premise networks superior to traditional copper networks that can be limited in upload speed, and do not typically match the download speed provisioned.<\/span><\/p>\n<p id=\"viewer-dqqt7\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">In today\u2019s world, upload speed is just as important as download speed. In the past, most Internet traffic was downloading, such as web pages, images, and videos. However, today&#8217;s applications are increasingly interactive and require us to upload data as well, such as video conferencing, gaming, and sending large files.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I test my Internet speed?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">For the most accurate results, we recommend downloading the free Wyyerd MyNetwork\u2122\ufe0f mobile app. This will account for any interference and provide your home or business\u2019s true Internet throughput. The latest version of the app can be found <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/wyyerdapp\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<p id=\"viewer-14k0d\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If you do not have access to the Wyyerd MyNetwork\u2122\ufe0f app, we recommend you run a speed test using a hard-line device to eliminate a possible Wi-Fi degradation. Speed test results performed wirelessly on a 2.4GHz Wi-Fi network will be lower than results given on the faster 5GHz Wi-Fi network.<\/span><\/p>\n<p id=\"viewer-4ghfr\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You can test your speed <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/speedtest\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Why should I test my Internet speed?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>Testing your Internet speed measures the speed and quality of your connected device to the Internet. It also helps you identify any potential issues with your devices such as outdated software or Wi-Fi interference in your home or business set-up.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What Internet speed can I expect?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Unlike many other providers, Wyyerd views the speeds we advertise as the minimum that you should experience, not the maximum (or an unachievable \u201capproximate\u201d number). Wyyerd also commits to this on both download and upload speeds. Our install technicians test your speeds at the time of installation to ensure this. <\/span><\/p>\n<p id=\"viewer-codm6\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">That said, depending on how you use the service over time, you may find that certain factors impact your speeds:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-75vno\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Your actual speed may be affected by the capability and age of your devices, the software you are using, the server of the site you are visiting, and the overall volume of Internet traffic at any given moment.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fcs3a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The connected device (such as a laptop, mobile phone or tablet) being used to test speed will also affect speed results. If the computer has a slow processor, limited memory, or has several processes running at the time of the speed test, results will be slower.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-2qep5\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Running speed tests over Wi-Fi will produce lower speed results than through over a hardline connection. You will get the best, most optimal speeds from your computer or other device when you use a hardwired connection.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-etbeu\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Certain customer locations with legacy or incompatible equipment may experience a max speed of 940 Mbps for our 1 GIG customers.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-e8f4q\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Distant speed test servers may report slower speeds due to the distance and latency involved. Latency is the time it takes for data to travel from one point to another. The farther away the server is, the higher the latency will be. This can cause a delay in the data transmission, which can result in slower speeds.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What is streaming TV?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Streaming is the digital distribution of content over the Internet instead of using a traditional cable or satellite connection. There is no need for bulky equipment, various cabling or satellite dishes. Streaming TV is the new era of receiving live TV over the Internet. You can tailor your TV package to suit your needs and avoid those pesky contracts, equipment rental fees and the frustration that comes with it. Steaming coupled with fast Fiber Internet facilitates the newest, fastest and most reliable way to stream with ease. <\/span><\/p>\n<p id=\"viewer-5ugc9\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Today, streaming services can deliver live TV and on-demand content, so you can watch what you want, when you want.<\/span><\/p>\n<p id=\"viewer-c42dh\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Once you have a device and an Internet connection, you can sign up for a streaming service. Today, there are many different streaming services available to watch live TV. Some popular streaming services include YouTube TV, DirecTV Stream, Hulu + Live TV, SlingTV and many more. Visit our <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/streaming-services\" target=\"_blank\" rel=\"noopener noreferrer\">streaming page<\/a> and utilize the incorporated tools to help you find the streaming bundle that works the best for you.<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What streaming services does Wyyerd offer?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd is not a streaming provider, nor do we bill or charge you for any of the streaming services that you may sign up for. Wyyerd is a fast Fiber Internet provider that will give you the fastest speeds to make your streaming experience the best it can be. <\/span><\/p>\n<p id=\"viewer-4bes3\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd has partnered with MyBundle.TV\u2122 and DirecTV Stream\u2122 to offer you a variety of streaming options tailored to your needs.<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6mncs\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">MyBundle.TV\u2122: MyBundle is a tool that allows you to pick the channels and services that you want, without any extra channels. This is a great option if you want to create a custom streaming package that fits your budget and interests.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-4j9do\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">DirecTV Stream\u2122: DirecTV Stream is a live TV streaming service that offers a wide variety of channels, including regional sports and news channels. This is a great option if you want to watch your favorite live TV shows and sporting events without having to subscribe to a traditional cable or satellite TV package.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-6p2pl\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">To learn more about Wyyerd&#8217;s streaming suggestions, please visit our <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/streaming-services\" target=\"_blank\" rel=\"noopener noreferrer\">streaming page<\/a>.<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What streaming device(s) do I need?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>To access your streaming content, you will need a smart device or smart TV that has access to the Internet and streaming services. These devices, such as a Roku Stick, Amazon Fire Stick or Apple TV connect to your TV\u2019s HDMI port as an input. You can even use your laptop, tablet and smartphone to access your streaming services.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Does Wyyerd have data caps?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sc-htoDjs dYBZv\">No, Wyyerd does not cap your data usage. That means you won\u2019t have to monitor your usage or pay overage fees.<\/div>\n<\/div>\n<\/div>\n<div class=\"question-container\">\n<div class=\"question-title-box rcvForQuestion\">\n<div class=\"question-title\" data-itemprop=\"name\">\n<div class=\"sc-bZQynM fWIzjG\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Does Wyyerd offer phone service?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Yes, Wyyerd Fiber Voice is a Voice over Internet Protocol (VoIP) service that gives you reliable, crystal clear calls. In select ILEC areas in Arizona, regulated POTS (Plain Old Telephone Service) is offered and serviced. Additional taxes and fees apply to POTS service. <\/span><\/p>\n<p id=\"viewer-4eq6d\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Available features:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-aieaj\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Caller ID<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fdfis\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Call Waiting<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-dkcsr\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Call Forwarding<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-2nc7u\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Custom Ringing<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6grh5\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Voicemail <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-avb0r\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Voicemail to Email<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-26cef\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Webportal access to manage calls and features<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Is Wyyerd\u2019s network secure?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\">Yes, Wyyerd&#8217;s network is secure. We use the most up-to-date technology to protect our network and your access to the Internet. We also offer enhanced security options to help you monitor and protect your home or business network.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"sc-htoDjs dYBZv\"><\/div>\n<\/div>\n<\/div>\n<div class=\"question-container\">\n<div class=\"question-title-box rcvForQuestion\">\n<div class=\"question-title\" data-itemprop=\"name\">\n<div class=\"sc-bZQynM fWIzjG\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What are Wyyerd&#8217;s enhanced security options?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd offers the following enhanced security options:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-d80rf\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">ProtectIQ\u2122 is a network-level security application that works quietly in the background and proactively keeps malicious websites, viruses, and intrusions away from Wyyerd subscribers\u2019 homes 24&#215;7. ProtectIQ\u2122 leverages a large cloud database of known virus and ransomware threats, and by looking for the specific signatures of these threats in real-time, it can prevent the transfer of data \u2013 before a malicious payload is delivered to any vulnerable devices in the network. As new threats emerge daily, the threat database is updated continuously to offer protection against the latest threats. ProtectIQ\u2122 can be monitored and managed directly from your Wyyerd MyNetwork\u2122 app.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div id=\"viewer-4oa19\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">\u00a0<\/span><\/div>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-8263r\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Parental &amp; Network Controls provided by ExperienceIQ\u2122 empower Wyyerd subscribers with extensive network controls that allow them to easily create and enforce online rules for the users and devices connected to the network in their home or business. It also provides parents peace of mind by protecting their children from inappropriate or harmful content.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-f3qdv\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click on <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/residential-internet\" target=\"_blank\" rel=\"noopener noreferrer\">Home<\/a> or <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/smb-internet\" target=\"_blank\" rel=\"noopener noreferrer\">Business<\/a> for full details on product features and options.<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    var accordionHeaders = document.querySelectorAll('.accordion__header');\n\n    accordionHeaders.forEach(function(header) {\n        header.addEventListener('click', function() {\n            this.parentNode.classList.toggle('active');\n        });\n    });\n});\n\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" id=\"installation-home-business-experience\">\n<section class=\"accordions\">\n    <div class=\"container\">\n        <!-- .row but center the children -->\n        <div class=\"row justify-content-center\">\n            <div class=\"col-md-12\">\n                <h2 class=\"accordion-title\">Installation and Home\/Business Experience<\/h2>\n                                        <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What can I expect during the installation process?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Connecting your home or business to a 100% next generation fiber-optic network may be a slightly different installation process than you\u2019ve experienced in the past. Below is a guide to help you understand what to expect.<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-a5rbl\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Upon scheduling your Wyyerd service installation, you will be given a dedicated appointment time, not an appointment window.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-81ldf\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Depending on the scope of work, the total installation from start to finish may take 2-4 hours. If you reside in a Multi Dwelling Unit, installations may take up to 60 minutes.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-8o84f\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Our installation technician will talk with you about what option works best for you and your home or business.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-1n7nc\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">A fiber connection does not use a modem; instead, an Optical Network Terminal (ONT) will be installed at your home or business.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-20lch\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The ONT may be installed inside your home or business at an agreed upon location, or on the exterior of your home or business, typically near the electrical service panel.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-1io4a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The ONT must be installed near a grounded power outlet. For outdoor installations, a power outlet may need to be installed by a licensed electrician.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-1nfn8\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Various models of the equipment used may differ slightly from the images on this site.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-38na2\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/post\/az-fiber-Internet-installation-process-what-to-expect\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> to watch what to expect during your installation.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What is the difference between an outdoor and indoor installation?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Outdoor Installation:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-7pric\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">A protective shell will be mounted on the outside of your home or business. <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-4id4s\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The shell will house the outdoor ONT and the fiber termination.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-lpou\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Outdoor ONT placement is typically adjacent to the location of the home or business&#8217;s breaker panel, which provides accessibility to the structure&#8217;s prewired network cables.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-db51d\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The ONT will require power provided by a nearby outdoor outlet, or a network cable can provide power, which is terminated in the interior structured wiring panel.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-b894l\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Indoor Installation:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-e5t0n\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">In lieu of an outdoor shell, a smaller splice box will be placed on the outside of your home or business. The fiber will continue from this point all the way into your home or business.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-5q7ve\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The fiber is brought inside the home or business to a discussed ideal location.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-89hb6\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The fiber will terminate at the indoor ONT, which can be placed on a flat surface, wall mounted or even hidden in the structural wiring panel.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-dlnh4\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">A router will connect to the indoor ONT and distribute the Internet connection wirelessly throughout the entire home or business.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-95ilr\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Depending on the model of indoor ONT, additional LAN ports may be available on the ONT and ultimately available on the Wyyerd Wi-Fi router for hard-lined connections.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Can I get help setting up my devices?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>Our technician will demonstrate how to connect devices to your network. Once you are connected, a technician will help you with your network name and password through the Wyyerd MyNetwork\u2122\ufe0f App. You will also run a speed test and our technician will work with you to answer any additional questions you may have.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How many devices can I connect?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>You can connect virtually unlimited devices. The Internet speed coming into your house will determine how efficiently each device performs. And each connected device will draw on your total bandwidth. For example: if you have a 1 Gig package, all of your connected devices (hardlined or wireless) will draw on that 1 Gig . The more devices, the more split up the pie gets. Devices may include laptops, cameras, doorbells, garage door openers, solar panels, printers, appliances, etc that are connected to the network.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I manage my Wi-Fi network?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You can view, manage and change settings on the Wyyerd MyNetwork\u2122\ufe0f App. <\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-3lcmk\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Visit our Wyyerd MyNetwork\u2122 App page to find our more details located <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/wyyerdapp\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-2t5cb\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Download the Wyyerd MyNetwork\u2122\ufe0f App on the Apple App Store or Google Play Store.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fa60h\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">With the Wyyerd MyNetwork\u2122\ufe0f App, you can view all the connected devices on your network, set up parental controls or a guest network, run speed tests, change your SSID and password, and more.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I change my SSID and Password?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Open your Wyyerd MyNetwork\u2122\ufe0f App<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-clogl\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click the top tile named My Network\u2122\ufe0f<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-3pn14\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Under Networks, click your active Primary Network (shown at the top)<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-298d3\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click edit in the upper right corner<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-71rqo\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You may now edit your SSID and password for your home or business network.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-dfeqj\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Once saved, the router may reboot to apply the new settings.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-4oelh\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Be sure to reconnect your devices to the new SSID and password you have chosen.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Do I need a modem, router or other equipment at my home or business?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd provides a professional-grade router with every Internet plan at no additional charge. A wireless router is necessary for you to take advantage of Wi-Fi in your home or business. <\/span><\/p>\n<p id=\"viewer-2cq1u\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Currently, Wyyerd Wi-Fi routers are utilizing the newest technology in Wi-Fi standards. Our current fleet of Wi-Fi routers are equipped with up to tri-band \/ Wi-Fi 6e technology. Tri-band routers are routers which are capable of transmitting and receiving data using 2.4GHz, 5GHz and now 6GHz frequencies to connect your devices at their fastest capable connection speed. The 2.4GHz band will provide reliable coverage around your home or business. The 5GHz will have faster speeds with a smaller range. The 6GHz will have an even smaller range, however offer the fastest speeds on capable newer devices exceeding 1 Gig speeds wirelessly. A unified Wi-Fi network has one SSID (network name) of the same name for all frequencies (2.4\/5\/6GHz) and will automatically \u201cband steer\u201d behind the scenes to determine which band your device should be on.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Can I use my own router?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">We recommend using Wyyerd\u2019s router, which is free of charge and has several advantages (see next question below). However, if you prefer to use your own router, you can do so as long as it is compatible with our fiber-to-the-premise network. <\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-76b5a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Router modem combos do not work with our fiber-to-the-premise service. <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-ea7s0\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Should you choose to utilize your own router, its highly recommended specifications are at least; a dual-band router and the 802.11ax Wi-Fi standard also known as Wi-Fi 6.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-82j0c\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd technicians can install your personal router for a fee.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Why should I use the Wyyerd Wi-Fi router?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><section class=\"flexbox-item1 fill-area1 flexbox-item-grow1\">\n<div class=\"questionAnswerBlock\">\n<div class=\"sc-ckVGcZ JITXC\">\n<div id=\"panel1\" class=\"sZPLuOI s__07ExOQ\" role=\"tabpanel\" data-name=\"tabPanel_1\" data-role=\"tabPanel\" aria-labelledby=\"tab_1\" aria-hidden=\"false\">\n<div id=\"basicItem_f1df520d-ddb4-42cc-83f2-c58a92e07547\" class=\"basic-view\">\n<div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">It is important to have a wireless router that is up to date with the evolving Wi-Fi standards, implemented by the IEEE. Having a newer wireless router will provide a faster, more reliable connected experience in your home or business. Wyyerd Wi-Fi routers use the most current technology, and will receive periodic software and firmware updates to keep your Internet experience at its best.<\/span><\/p>\n<p id=\"viewer-fg9ao\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Managed Wi-Fi is included with every plan and the router is provided free of charge. This service provides peace of mind because we manage everything technical that keeps you connected, including keeping the Wyyerd Wi-Fi router continually updated with the latest security and software updates. <\/span><\/p>\n<p id=\"viewer-94lah\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Our technical support team can access Wyyerd Wi-Fi routers remotely for minor corrections and resets. By accessing remotely, we can typically fix the majority of issues without the need for a technician to visit your home or business. <\/span><\/p>\n<p id=\"viewer-8edh3\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If you experience any issues with Wyyerd provided equipment, including if the router falls off the shelf and stops working, we will repair or replace it at no cost to you.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/p>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    var accordionHeaders = document.querySelectorAll('.accordion__header');\n\n    accordionHeaders.forEach(function(header) {\n        header.addEventListener('click', function() {\n            this.parentNode.classList.toggle('active');\n        });\n    });\n});\n\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" id=\"is-wyyerd-coming-to-my-area\">\n<section class=\"accordions\">\n    <div class=\"container\">\n        <!-- .row but center the children -->\n        <div class=\"row justify-content-center\">\n            <div class=\"col-md-12\">\n                <h2 class=\"accordion-title\">Is Wyyerd Coming to my Area?<\/h2>\n                                        <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I know if Wyyerd coming to my area?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd is continuously expanding in both Arizona and California. It\u2019s very possible we are coming to your neighborhood soon! <\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-4qeet\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">In Arizona, see our latest construction updates <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/construction-az\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-bne85\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">In California, see our latest construction updates <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/expansion-ca\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-6cdbc\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If we are not yet constructing in your area, please let us know your interest by clicking \u201cConstruction Updates\u201d in the links above and we will keep you updated on our expansion!<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    var accordionHeaders = document.querySelectorAll('.accordion__header');\n\n    accordionHeaders.forEach(function(header) {\n        header.addEventListener('click', function() {\n            this.parentNode.classList.toggle('active');\n        });\n    });\n});\n\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" id=\"billing-payments\">\n<section class=\"accordions\">\n    <div class=\"container\">\n        <!-- .row but center the children -->\n        <div class=\"row justify-content-center\">\n            <div class=\"col-md-12\">\n                <h2 class=\"accordion-title\">Billing and Payments<\/h2>\n                                        <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What should I expect on my first bill?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Your first bill will be prorated based on your first day of service. After that you can expect to see the exact price of the package you signed up for.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Why is my first bill higher than what I signed up for?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">For example, if your service started 7 days prior to our next billing, your first Wyyerd bill would be for one month plus the additional 7 days. With prorated billing, it ensures that customers only pay for the number of days that they have the service.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Are there taxes and fees on my services?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Internet &#8211; No. There is no tax on Internet services. Our bills have no surprises or extra charges, also, we have no data caps.<\/span><\/p>\n<p id=\"viewer-9mt99\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd Fiber Voice &#8211; No. There is no tax on VOIP services<\/span><\/p>\n<p id=\"viewer-3rcu2\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">*For traditional phone service, there are state and federal taxes collected on your monthly bill that are remitted to the proper agencies. Subscribers of regulated POTS (Plain Old Telephone Service) may see additional fees and taxes for their regulated service. POTS subscribers may inquire with Customer Service if their phone service can be transferred and ported over to Wyyerd Fiber Voice.<\/span><\/p>\n<p id=\"viewer-bum1a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">To make our billing simple and transparent, Wyyerd includes all taxes and fees in our standard service rates as advertised. The price you are quoted when you sign up will match what you see on your bill, with no surprises. <\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I register my online account?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Locate your portal registration email with the password set up. Subject Line will state, \u201cWelcome to the Wyyerd Customer Portal\u201d.<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6luba\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Go to <a class=\"TWoY9 itht3\" href=\"https:\/\/www.wyyerd.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.wyyerd.com<\/a>.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-aia2e\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click on the <a class=\"TWoY9 itht3\" href=\"https:\/\/portal.wyyerd.com\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Pay My Bill<\/a> link in the upper right corner of the page.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-59ofj\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Enter your email that you provided at time of sign up.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-43dst\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Enter password which you created from portal set up <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-dkk8q\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Select \u2018Forgot password\u2019 if you cannot locate password or set up email.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Can I pay my bill online?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p>Yes, go to the Wyyerd Online <a class=\"TWoY9 itht3\" href=\"https:\/\/portal.wyyerd.com\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Portal<\/a> and log into your account.<\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Can I pay my bill by phone?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-77nis\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Arizona office: <\/span><\/p>\n<p id=\"viewer-dvifv\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">623-455-4555<\/span><\/p>\n<p id=\"viewer-btmrv\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\"><a class=\"TWoY9 itht3\" href=\"mailto:service.az@wyyerd.com\" target=\"_blank\" rel=\"noopener noreferrer\">service.az@wyyerd.com<\/a> <\/span><\/p>\n<p id=\"viewer-2j3cf\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Office hours: Monday-Friday 8am-5pm and 7am-6pm phone hours<\/span><\/p>\n<div id=\"viewer-46j8k\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">\u00a0<\/span><\/div>\n<p id=\"viewer-99asm\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">California office: <\/span><\/p>\n<p id=\"viewer-7t2mp\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">619-732-6100<\/span><\/p>\n<p id=\"viewer-2uoth\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\"><a class=\"TWoY9 itht3\" href=\"mailto:service.ca@wyyerd.com\" target=\"_blank\" rel=\"noopener noreferrer\">service.ca@wyyerd.com<\/a><\/span><\/p>\n<p id=\"viewer-96fqf\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Office and call-in hours: Monday-Friday 8am &#8211; 5pm<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>How do I set up automatic payments?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Go to the Wyyerd online <a class=\"TWoY9 itht3\" href=\"http:\/\/portal.wyyerd.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">portal<\/a>.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6ja92\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Log into your account with the email address you provided at sign-up.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-ctbp2\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">From the Dashboard screen click on the \u2018Make Payment\u2019 tab<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-22rgn\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click on the \u2018Enroll in AutoPay\u2019 tab<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-cjri8\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Select \u2018Add payment method\u2019<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-bh9fr\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Options are credit card\/debit card or Bank Account <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-eev1f\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Select your desired Autopay date from the dropdown<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-cni0j\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Click Enroll once complete<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>Can I get a paper statement?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Wyyerd is a paperless statement company. Generally, we have found that this is an easier, more convenient and more environmentally-friendly option for our customers. If you prefer a paper statement, please call our customer care team:<\/span><\/p>\n<p id=\"viewer-fmml\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Arizona office: <\/span><\/p>\n<p id=\"viewer-321be\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">623-455-4555<\/span><\/p>\n<p id=\"viewer-cdpcb\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\"><a class=\"TWoY9 itht3\" href=\"mailto:service.az@wyyerd.com\" target=\"_blank\" rel=\"noopener noreferrer\">service.az@wyyerd.com<\/a> <\/span><\/p>\n<p id=\"viewer-45bfv\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Office hours: Monday-Friday 8am-5pm and 7am-6pm phone hours<\/span><\/p>\n<p id=\"viewer-emcbr\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">California office: <\/span><\/p>\n<p id=\"viewer-b0i8a\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">619-732-6100<\/span><\/p>\n<p id=\"viewer-avu1v\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\"><a class=\"TWoY9 itht3\" href=\"mailto:service.ca@wyyerd.com\" target=\"_blank\" rel=\"noopener noreferrer\">service.ca@wyyerd.com<\/a><\/span><\/p>\n<p id=\"viewer-brv8d\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Office and call-in hours: Monday-Friday 8am &#8211; 5pm<\/span><\/p>\n<\/p>\n                    <\/div>\n                <\/div>\n                            <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>When will I get billed?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><section class=\"flexbox-item1 fill-area1 flexbox-item-grow1\">\n<div class=\"questionAnswerBlock\">\n<div class=\"sc-ckVGcZ JITXC\">\n<div id=\"panel3\" class=\"sZPLuOI s__07ExOQ\" role=\"tabpanel\" data-name=\"tabPanel_3\" data-role=\"tabPanel\" aria-labelledby=\"tab_3\" aria-hidden=\"false\">\n<div id=\"basicItem_e740c36e-e201-44ad-bc79-e8b6d742e4a8\" class=\"basic-view\">\n<div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You can expect to receive your eBill within 10 calendar days after your installation date. Please be on the lookout for an email from Wyyerd with the Subject Line &#8211; \u201cYour Wyyerd statement is ready\u201d.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/p>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    var accordionHeaders = document.querySelectorAll('.accordion__header');\n\n    accordionHeaders.forEach(function(header) {\n        header.addEventListener('click', function() {\n            this.parentNode.classList.toggle('active');\n        });\n    });\n});\n\n<\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" id=\"troubleshooting\">\n<section class=\"accordions\">\n    <div class=\"container\">\n        <!-- .row but center the children -->\n        <div class=\"row justify-content-center\">\n            <div class=\"col-md-12\">\n                <h2 class=\"accordion-title\">Troubleshooting<\/h2>\n                                        <div class=\"accordion\">\n                    <div class=\"accordion__header\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\n                            <path class=\"circle\" d=\"M12 2C10.0222 2 8.08879 2.58649 6.4443 3.6853C4.79981 4.78412 3.51809 6.3459 2.76121 8.17317C2.00433 10.0004 1.8063 12.0111 2.19215 13.9509C2.578 15.8907 3.53041 17.6725 4.92894 19.0711C6.32746 20.4696 8.10929 21.422 10.0491 21.8079C11.9889 22.1937 13.9996 21.9957 15.8268 21.2388C17.6541 20.4819 19.2159 19.2002 20.3147 17.5557C21.4135 15.9112 22 13.9778 22 12C22 10.6868 21.7413 9.38642 21.2388 8.17317C20.7363 6.95991 19.9997 5.85752 19.0711 4.92893C18.1425 4.00035 17.0401 3.26375 15.8268 2.7612C14.6136 2.25866 13.3132 2 12 2ZM12 20C10.4178 20 8.87104 19.5308 7.55544 18.6518C6.23985 17.7727 5.21447 16.5233 4.60897 15.0615C4.00347 13.5997 3.84504 11.9911 4.15372 10.4393C4.4624 8.88743 5.22433 7.46197 6.34315 6.34315C7.46197 5.22433 8.88743 4.4624 10.4393 4.15372C11.9911 3.84504 13.5997 4.00346 15.0615 4.60896C16.5233 5.21447 17.7727 6.23984 18.6518 7.55544C19.5308 8.87103 20 10.4177 20 12C20 14.1217 19.1572 16.1566 17.6569 17.6569C16.1566 19.1571 14.1217 20 12 20Z\" fill=\"black\"\/>\n                            <path class=\"closed\" d=\"M15 11H13V9C13 8.73478 12.8946 8.48043 12.7071 8.29289C12.5196 8.10536 12.2652 8 12 8C11.7348 8 11.4804 8.10536 11.2929 8.29289C11.1054 8.48043 11 8.73478 11 9V11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H11V15C11 15.2652 11.1054 15.5196 11.2929 15.7071C11.4804 15.8946 11.7348 16 12 16C12.2652 16 12.5196 15.8946 12.7071 15.7071C12.8946 15.5196 13 15.2652 13 15V13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"black\"\/>\n                            <path class=\"open\" d=\"M15 11H9C8.73478 11 8.48043 11.1054 8.29289 11.2929C8.10536 11.4804 8 11.7348 8 12C8 12.2652 8.10536 12.5196 8.29289 12.7071C8.48043 12.8946 8.73478 13 9 13H15C15.2652 13 15.5196 12.8946 15.7071 12.7071C15.8946 12.5196 16 12.2652 16 12C16 11.7348 15.8946 11.4804 15.7071 11.2929C15.5196 11.1054 15.2652 11 15 11Z\" fill=\"#FF8300\"\/>\n                        <\/svg>\n                        <h4>What do I do if my service is not working?<\/h4>\n\n                   <\/div>\n                    <div class=\"accordion__body\">\n                        <p><section class=\"flexbox-item1 fill-area1 flexbox-item-grow1\">\n<div class=\"questionAnswerBlock\">\n<div class=\"sc-ckVGcZ JITXC\">\n<div id=\"panel4\" class=\"sZPLuOI s__07ExOQ\" role=\"tabpanel\" data-name=\"tabPanel_4\" data-role=\"tabPanel\" aria-labelledby=\"tab_4\" aria-hidden=\"false\">\n<div id=\"basicItem_954bd98a-b3bd-4423-96bb-93e273a742fe\" class=\"basic-view\">\n<div class=\"question-container\">\n<div class=\"answer\" data-itemprop=\"acceptedAnswer\">\n<div class=\"questionAnswer rcvForAnswer\">\n<div class=\"sc-gzVnrw iYjSju\">\n<div class=\"U4I07\" dir=\"ltr\" data-id=\"content-viewer\">\n<div class=\"hl-xW\">\n<div class=\"k5bj-\">\n<p id=\"viewer-atf0a\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">We will do everything within our means to get your Internet working as fast as possible. The majority of the time, simply restarting your router may resolve connectivity issues in your home or business.<\/span><\/p>\n<p id=\"viewer-f9pfe\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Recommended troubleshooting for your wireless router:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6rffj\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Verify the router is powered on.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-1p3qv\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Locate the power supply in the rear of the device.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-e37rt\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Unplug the power cable.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-14ebb\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Count 30 seconds.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fb88m\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Reinsert the power cable.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fe8ba\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The router will boot back up with refreshed settings in just a few minutes.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-8lt6p\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The LED will be continuously illuminated in a green color when in service.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-qcp8\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If the issue is isolated to a single device, try rebooting the device and check for any software or firmware updates as well.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-9m76i\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Recommended troubleshooting if you have an indoor ONT:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-fb6kk\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You can recognize that you have an Indoor ONT if there is a thin fiber, typically yellow &amp; green, plugged into it.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-73q66\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Depending on the model of ONT, verify that the LED power indicator is on. These LEDs are located on the top or rear of the unit.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-5iund\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The smaller indoor ONT should have Power, Broadband, Service and Ethernet flickering with activity or solid green.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-620u\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Carefully verify that the yellow and green fiber pigtail is securely inserted into the ONT\u2019s WAN port. If you have a taller white ONT\/Router combo unit, be sure to not access the fiber cage underneath or pull on the fiber which is seated securely inside.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-32qfk\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Verify the ethernet cable is seated securely between the ONT\u2019s yellow port (ETHERNET) and the router&#8217;s WAN port (Wyyerd routers WAN port is white and marked WAN). <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-d5pr9\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If your router is located in a different room than your ONT, verify that the ethernet cable is plugged into the wall jack and the router\u2019s WAN port.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-aot28\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The router LED will be continuously illuminated in a green color when in service.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6fgf6\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If the jack that the router is plugged into, wasn\u2019t previously toned out (made LIVE) a technician will need to come out to do so.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p id=\"viewer-ert7g\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Recommended troubleshooting if you have an outdoor ONT:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-4iogp\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Check the side of your home\/building, typically where the breaker panel is located.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-6r43d\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The ONT will be housed in a protective shell that is locked. The outdoor ONT\u2019s should only be accessed by our trained Wyyerd Fiber Technicians. Delicate fiber trays are looped in the rear of the ONT and are subject to being inadvertently damaged.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-785ra\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">The ONT will need power, either provided by an outdoor outlet adjacent to the shell, in the garage, or using the inside-wiring that terminates in your structural wiring panel inside of your home or business. This is typically located in a laundry room or closet.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-8dhi7\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">You may need to reset a GFCI outlet to restore power to the ONT. Take a walk through your home or business and assess if any other lighting, appliances or items have lost power as well.<\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-240h9\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Locate the GFCI outlet and click reset to restore power.<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div id=\"viewer-22i9l\" class=\"-Zro6 -ZADH IjV6v _57WYp\"><span class=\"d0767\">\u00a0<\/span><\/div>\n<p id=\"viewer-7dru\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">If you continue to experience trouble connecting, please call our technical support team 24&#215;7 at:<\/span><\/p>\n<ul class=\"xErDo AnCKd\">\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-7hp6e\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">Arizona: (623) 455-4555 <\/span><\/p>\n<\/div>\n<\/li>\n<li class=\"_04hd2 IjV6v\" dir=\"auto\">\n<div class=\"k5bj-\">\n<p id=\"viewer-bifsp\" class=\"-Zro6 -ZADH IjV6v AnCKd _57WYp\"><span class=\"d0767\">California: (619) 732-6100<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/p>\n                    <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function() {\n    var accordionHeaders = document.querySelectorAll('.accordion__header');\n\n    accordionHeaders.forEach(function(header) {\n        header.addEventListener('click', function() {\n            this.parentNode.classList.toggle('active');\n        });\n    });\n});\n\n<\/script>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Product and Technology Basics Installation and Home\/Business Experience Is Wyyerd Coming to my Area? Billing and Payments Troubleshooting<\/p>\n","protected":false},"author":1,"featured_media":2144,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1832","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Wyyerd Fiber<\/title>\n<meta name=\"description\" content=\"Wyyerd is your local fiber-to-the-home company that offers affordable and reliable high-speed fiber Internet plans, with residential services that reach up to 2 GIG (2,000 Mbps up and 2000 Mbps down), VoIP home phone service, and managed Wi-Fi for your home and small business. Wyyerd is proud to provide some of the fastest high-speed Internet plans with symmetrical download \/ upload speeds with unlimited data, fair pricing with no hidden fees or surcharges and no surprise rate increases.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wyyerd.com\/faq\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Wyyerd is your local fiber-to-the-home company that offers affordable and reliable high-speed fiber Internet plans, with residential services that reach up to 2 GIG (2,000 Mbps up and 2000 Mbps down), VoIP home phone service, and managed Wi-Fi for your home and small business. 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